Accelerating an AI research platform through a $27M Series A
As demand for AI-driven customer research surged, Stafflink deployed a dedicated team of AI and full-stack engineers to optimize Listen Labs' conversational-intelligence workflows, harden infrastructure, and accelerate the roadmap — supporting a successful $27M Series A.
The challenge.
As demand for AI-driven customer research increased, Listen Labs needed to accelerate product development and scale its platform without slowing down. The goal: faster release cycles, higher reliability, and smoother onboarding — all while supporting a fast-moving fundraise.
Our approach.
Embedded AI + full-stack team
Deployed a dedicated team of AI and full-stack engineers operating as a seamless extension of Listen Labs' product org.
Conversational-intelligence optimization
Optimized the conversational-intelligence workflows at the core of the research platform.
Infrastructure & reliability
Improved infrastructure and platform performance, pushing reliability to 99.9% uptime.
Faster onboarding
Enhanced customer onboarding efficiency to bring new enterprise customers live faster.
Outcomes that compound.
Timeline.
"Stafflink's team accelerated our roadmap and hardened the platform right when we needed it most — through our Series A and into enterprise."Listen LabsEngineering Leadership, Listen Labs