AI Workforce AutomationClient · Avoca7-month engagement
Expanding an AI workforce-automation platform through rapid customer growth
Stafflink deployed a dedicated embedded engineering team focused on automation workflows, backend scalability, and platform optimization — helping Avoca scale its customer base in the fast-growing AI workforce-automation market.
Headline result
52%
Increase in workflow-automation completion rates
Client
Avoca
Industry
AI Workforce Automation
Duration
7-month engagement
Team
Embedded engineering team
Services
Product EngineeringAI AutomationBackend ScalabilityPlatform Optimization
01 · Where they started
The challenge.
Avoca needed to expand its AI workforce-automation platform and keep pace with rapid customer growth. That meant new automation capabilities, a more scalable backend, and an optimized platform — without disrupting a fast-growing customer base.
Tech stack
AI automation workflowsBackend servicesCloud infrastructure
02 · How we shipped it
Our approach.
01
Embedded engineering team
Deployed a dedicated team focused on Avoca's automation roadmap.
02
New automation capabilities
Introduced automation features that lifted workflow-completion rates.
03
Backend scalability
Re-engineered the backend to scale with rapid customer growth.
04
Platform optimization
Optimized the platform to cut operational processing time.
03 · What it delivered
Outcomes that compound.
52%
Higher automation completion
Workflow-completion rates increased over the engagement.
43%
Less processing time
Operational processing time reduced.
28%
Better customer retention
Improvement in customer retention.
99.95%
Infrastructure reliability
Reliability achieved across infrastructure.
04 · How it unfolded
Timeline.
Month 1
Embed team · automation discovery
Month 2–5
Automation capabilities & backend scaling
Month 6
Platform optimization & reliability
Month 7
Customer base scaled · retention up
A
Draft · awaiting client approval
"Stafflink's embedded team helped us ship automation that completes more work, faster — and a backend that scales with how quickly we're growing."AvocaEngineering Leadership, Avoca
Placeholder testimonial — we'll swap in the approved quote and named attribution once Avoca signs off.